Can You Delete My Rating?

Rating System

Unfortunately, it is generally not possible to delete ratings, as ratings are crucial for maintaining trust and transparency on our platform. However, if you believe that a rating was given erroneously or unfairly, you can report the situation in detail to [email protected]. Our team will review the case and take the necessary steps.

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Guide

Process

Where is My Order? Process Guide

How does the process work after placing your order? Matching, payment, delivery — every step explained.

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What Should I Do If the Shopper Withdraws After I Have Purchased the Product?

If the shopper decides to withdraw after you have purchased the product, the platform's return and cancellation policies come into effect. Unfortunately, the other party does not have the right to cancel the order after you have made the purchase. In such cases, please report all details about the purchased product and the situation you encountered to [email protected].

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Can't Find the Product?

If you cannot find the product, it is important to inform the buyer as soon as possible. You can cancel the transaction on the platform and a refund will be made to the buyer.

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