What happens to your order in cases the travel is delayed?
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Traveler's Date / Route Has Changed, What Should I Do?
Glocalzone A.April 7, 2021

If a traveler’s travel date or route changes, the traveler should update the trip and let you know about this situation. If you have started a conversation but not paid yet, you can maintain your conversation for the new route/date. If you paid and the traveler can still buy your order, you don’t have to do any changes. However, if you paid and the traveler cannot receive your product, you can contact us for a refund.