Please read the following terms of service as they contain important information regarding your legal rights and obligations. These terms of service include various limitations and exclusions and a clause that governs the jurisdiction and venue of disputes, and obligations to comply with applicable laws and regulations.
In particular, users should understand how the laws work in their respective countries. Some countries have laws that restrict the shopper or buyer the ability to purchase or send certain goods. The shipment and acceptance of certain goods may be prohibited altogether by the receiving country.
Last Updated: November 2018
Shoppers using GLOCALZONE are to include the relevant taxes due to relevant country’s Customs. All GLOCALZONE’s Travellers are reminded to declare their purchases and pay the relevant taxes applicable at the respective checkpoints upon arrival in their destination.Eligibility
The Site and Services are intended solely for persons who are 18 or older. Access to and usage of the Site and Services by minors under the age of 18 is allowed only with the expressed permission of the account holder who are 18 years or older. You acknowledge and represent that you have obtained all necessary permissions to enter into and utilise the Site and Services and you will use the Site and Services for lawful purposes and in accordance with these Terms.Definitions
“GLOCALZONE Content” means all Contents that GLOCALZONE makes available through the Site, Application, or Services, including any Content licensed from a third party, but excluding Member Content.
“Collective Content” means Member Content and GLOCALZONE Content.
“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.
“Shopper” means a Member who post a requests a of an overseas product on the Site, Application or Services, or a Member who contacts a traveller and asks him or her to transport products in exchange of a charge or tips as agreed upon between respective requester and traveller. A requester willingly enters into contracts, carries the burden of ordering products, closes deals on his or her own discretion, and exempts GLOCALZONE from any liability and excuses GLOCALZONE for any mistakes, violations of trusts, and counterfeit actions happened between the time of deal beginning till its end made via the Site, Application, and Service.
“Traveller” means a Member who creates a Trip of his or her travel plans and consents that upon making a deal with a requester, he or she is willing to carry a product to transport to the respective requester or the designated collection centre in exchange of a charge of any amount on voluntary basis, as agreed in their mutual deal decisions via the Site, Application and Services. A traveller willingly enters into contracts, carries the burden of transporting the products, closes deals on his or her own discretion, and exempts GLOCALZONE from any liability, infringements on customs regulations such as declaration of Taxes and bringing in of prohibited items. The traveller also excuses GLOCALZONE for any mistakes, violations of trusts, and counterfeit actions happened between the time of deal beginning till its end made via the Site, Application, and Services.
“Deal” means an agreement between a Shopper and a Traveller regarding a requested product and a respective traveller charge.
“Trips” means a sharing of a travel information by a Traveller.
“Member” means a person who completes GLOCALZONE’s account registration (signup or login) process, including, but not limited to Traveller and Shopper.
“Member Content” means all Content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site, Application or Services.
“Tax” or “Taxes” mean any sales taxes, value added taxes (VAT), goods and services taxes and other similar municipal, indirect or other withholding and personal or corporate income taxes. GLOCALZONE requires every Traveller to understand, be aware of, and careful about tax rules of a country he or she is travelling to and from while carrying products, purposefully to transport to requester contacted via GLOCALZONE’s Site, Applications, and Services. The Traveller is expected to charge the customs fees, tax fees, and other tax-related costs from Shopper during the time of making a deal via Site, Applications, and Services and pay them as they occur.1. ACKNOWLEDGEMENT AND ACCEPTANCE OF AGREEMENT
YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE, APPLICATION OR SERVICES OR BY DOWNLOADING OR POSTING ANY CONTENT FROM OR ON THE SITE. YOU ARE INDICATING THAT YOU HAVE READ, AND THAT YOU UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SITE AND APPLICATION. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE, APPLICATION, SERVICES, OR COLLECTIVE CONTENT.
The Site, application and Services comprise of an mobile and web platform through which Shoppers may choose and post products to buy from overseas. A Traveller with the mutual consent on the final price agreed on the deal to buy and bring back the product from overseas. GLOCALZONE is not a transportation agency, retailer or distribution of the above mentioned products and has no control over the conduct of the Shoppers and Travellers.
Certain areas of the Site and Application (and your access to or use of certain aspects of the Services or Collective Content) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Application, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Application, Services, or Collective Content.
If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity2. MODIFICATION
We are continually changing and improving the GLOCALZONE Site, Application or Services. We reserve the right in our sole discretion to modify it, to add or remove features or functionalities or to suspend or terminate any part or all of the GLOCALZONE Site, Application or Services with or without notice to you. We may also modify or amend these Terms or incorporated documents to reflect changes in the law, changes to the GLOCALZONE Site, Application or Services, Fees or any other aspect of the relationship between GLOCALZONE and You. You should look at the Terms regularly.
GLOCALZONE will have the right to investigate, ban and remove any Content and prosecute violations of any of the below to the fullest extent of the law. GLOCALZONE may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that GLOCALZONE has no obligation to monitor your access to or use of the Site, Application, Services or Collective Content or to review or edit any Member Content, but has the right to do so for the purpose of operating the Site, Application and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. GLOCALZONE reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that GLOCALZONE, at its sole discretion, considers to be objectionable for any reason, in violation of these Terms or otherwise harmful to the Site, Application or Services.
You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Content. In connection with your use of our Site, Application and Services, you may not and you agree that you will not:
I. avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by GLOCALZONE or any of GLOCALZONE’s providers or any other third party (including another user) to protect the Site, Services, Application or Collective Content;
II. use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” any web pages or other services contained in the Site, Application, Services or Content;
III. use the Site, Application or Services for any commercial or other purposes that are not expressly permitted by these Terms;
IV. copy, store or otherwise access any information contained on the Site, Application, Services or Content for purposes not expressly permitted by these Terms;
V. infringe the rights of any person or entity, including without limitation, their intellectual property, privacy, publicity or contractual rights;
VI. interfere with or damage our Site, Application or Services, including, without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology;
VII. use our Site, Application or Services to transmit, distribute, post or submit any information concerning any other person or entity, including without limitation, photographs of others without their permission, personal contact information or credit, debit, calling card or account numbers;
VIII. use our Site, Application or Services in connection with the distribution of unsolicited commercial email (“spam”) or advertisements unrelated to lodging in a private residence;
IX. “stalk” or harass any other user of our Site, Application, or Services or collect or store any personally identifiable information about any other user other than for purposes of transacting as an GLOCALZONE Traveller and Shopper;
X. contact a Shopper for any purpose other than asking a question related to a Deal, such Shopper’s request to carry or Trips;
XI. contact a Traveller for any purpose other than asking a question related to a deal or such Traveller’s use of the Site, Application and Services;
XII. impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation with any person or entity;
XIII. use automated scripts to collect information or otherwise interact with the Site, Application or Services;
XIV. use the Site, Application and Services to find a Shopper or Traveller and then complete a booking of a Deal transaction independent of the Site, Application or Services in order to circumvent the obligation to pay any Service Fees related to GLOCALZONE’s provision of the Services;
XV. as a Traveller, submit any Listing with a false or misleading price information, or submit any Listing with a price that you do not intend to honor;
XVI. or post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates any law. Such as a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances;
XVII. systematically retrieve data or other content from our Site, Application or Services to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise;
XVIII. use, display, mirror or frame the Site or Application, or any individual element within the Site, Services, or Application, GLOCALZONE’s name, any GLOCALZONE trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without GLOCALZONE’s express written consent;
XIX. access, tamper with, or use non-public areas of the Site or Application, GLOCALZONE’s computer systems, or the technical delivery systems of GLOCALZONE’s providers;
XX. attempt to probe, scan, or test the vulnerability of any GLOCALZONE system or network or breach any security or authentication measures;
XXI. attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, Application or Collective Content; or advocate, encourage, or assist any third party in doing any of the foregoing.
XXII. hold GLOCALZONE responsible for any refund for perishable food that are found to be unfit for consumption if these products are not collected within 48 hours of a Traveller delivery.
The items provided below (not limited to) are prohibited, GLOCALZONE will remove listings which feature these products:
I. Controlled drugs and psychotropic substances
II. Endangered species of wildlife and their by-product
IV. Obscene articles, publications, video tapes/discs and software
V. Reproduction of copyright publications, video tapes, video compact discs, laser discs, records or cassettes
VI. The carrying of parcels not purchased by the traveller
VII. Certain food products
VIII. All forms of chewing gum
IX. Arms and explosives
X. Bullet-proof clothing
XI. Toy guns, pistols and revolvers
XII. Weapons, kris, spears and swords
XIII. Contact lenses and optometry products
XVI. Medical devices and instruments
XVIII. Counterfeit items
XIX. Live animals or insects
XX. Listings which promote other marketplace platforms4. OWNERSHIP, INTELLECTUAL PROPERTY, COPYRIGHT AND TRADEMARK
All trademarks, service marks, logos, trade names and any other proprietary designations of GLOCALZONE used herein are trademarks or registered trademarks of GLOCALZONE.
The software, data generated by Site, Application or Services, and all other materials made available on the Site are licensed to you by GLOCALZONE on a limited and non-exclusive basis.
GLOCALZONE logo design are trademarks, with registrations pending in several countries. The use of the Site does not grant you a license to use, reproduce or distribute any of these trademarks. Additionally, the following applies:
1. All copyrights, website copies and images belong to GLOCALZONE;
2. You may not use any meta tags or any other ‘hidden text’ which incorporates GLOCALZONE name or trademarks without prior written consent from GLOCALZONE;
3. Whilst utilising the website, you may print or electronically store any or all of the web pages or screen solely for your own personal use;
4. You may not scrape, frame or display information from the Site for use in another website or service without prior written consent from GLOCALZONE;
5. You may hyperlink to the Site in a limited manner;
GLOCALZONE respects the intellectual property rights of others and expect others to do the same. GLOCALZONE may re-post or re-issue images and/or content from Shoppers and/or Travelers on the Site. GLOCALZONE endeavours to regulate and remove the publication of content, information or materials that is infringing third-party copyright, trademark or other legal protections.5. HYPERLINKS TO 3RD PARTY WEBSITES
The Site and Services may contain links to third party website or resources. You acknowledge and agree that GLOCAlZONE is not responsible or liable for: (i) the availability or accuracy or such websites or resources; or (ii) the content, products or goods on or available from such websites or resources.
Links to such websites or resources do not imply any endorsements by GLOCALZONE of such websites or resources or the content, products or goods available from such websites or resources. You acknowledge sole responsibility for and assume all risks arising from your use of any such website or resources of the content, products or goods on or available from such websites or resources.6. WARRANTY, LIABILITY AND DISCLAIMERS
IF YOU CHOOSE TO USE THE SITE, APPLICATION, SERVICES, YOU DO SO AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT GLOCALZONE DOES NOT HAVE AN OBLIGATION TO CONDUCT BACKGROUND CHECKS ON ANY MEMBER, INCLUDING, BUT NOT LIMITED TO, TRAVELLER AND SHOPPER, BUT MAY CONDUCT SUCH BACKGROUND CHECKS IN ITS SOLE DISCRETION. THE SITE, APPLICATION, SERVICES, COLLECTIVE CONTENT AND REFERRAL PROGRAM ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, GLOCALZONE EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. GLOCALZONE MAKES NO WARRANTY THAT THE SITE, APPLICATION, SERVICES, COLLECTIVE CONTENT, INCLUDING, BUT NOT LIMITED TO, THE LISTINGS OR ANY ACCOMMODATIONS, OR THE REFERRAL PROGRAM WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. GLOCALZONE MAKES NO WARRANTY REGARDING THE QUALITY OF ANY LISTINGS, THE SERVICES OR COLLECTIVE CONTENT OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY COLLECTIVE CONTENT OBTAINED THROUGH THE SITE, APPLICATION, SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM GLOCALZONE OR THROUGH THE SITE, APPLICATION, SERVICES OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION OR SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY TRAVELER AND SHOPPER. YOU UNDERSTAND THAT GLOCALZONE DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SITE, APPLICATION OR SERVICES. GLOCALZONE MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE, APPLICATION OR SERVICES OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE SITE, APPLICATION OR SERVICES. YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE, APPLICATION OR SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE, APPLICATION OR SERVICES, INCLUDING, BUT NOT LIMITED TO, TRAVELLER AND SHOPPER, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON REGARDLESS OF WHETHER SUCH MEETINGS ARE ORGANIZED BY GLOCALZONE. GLOCALZONE DIRECTORS, OFFICERS, EMPLOYEES, AND AFFILIATES FROM GLOCALZONE, NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, WHETHER INCIDENTAL NATURE, PUNISHMENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM ANY USE OF THE SITE BY YOU OR FOR ANY OTHER CLAIM THAT ASSOCIATED WITH THE SITE FROM YOUR USAGE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR INCOMPLETENESS IN ANY CONTENT, OR LOSS OR DAMAGE OF ANY KIND ARISING AS RESULT OF USE OF THE CONTENT OR ANY PRODUCT THAT POSTED, DISTRIBUTED, OR OTHERWISE MADE AVAILABLE THROUGH THE THE SITE, EVEN IF THE POSSIBILITY OF SUCH DAMAGES AND CLAIMS HAVE BEEN ADVISED. GLOCALZONE WILL COMPLY TO FAIR BUSINESS TO PROTECT THE INFORMATION THAT YOU PROVIDED TO THE SITE, BUT YOU ALSO AGREE THAT YOUR SUBMISSION OF SUCH INFORMATION IS AT YOUR SOLE RISK, AND HEREBY DISCLAIM GLOCALZONE ANY AND ALL LIABILITY TO YOU FOR DAMAGES OR LIABILITY WHATSOEVER ASSOCIATED TO THE INFORMATION IN ANY FORM AND HOW. GLOCALZONE DOES NOT EXPRESS AND MAKES NO WARRANTY THAT GLOCALZONE WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION, AND GLOCALZONE DISCLAIM ANY LIABILITY RELATING THERETO. YOU WILL BE SOLELY RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM.
Privacy & Data Collection
You agree to keep your GLOCALZONE password confidential, to safeguard it and your computer(s) and mobile Internet device(s) from access by others. You are responsible for any use of the Site and Services and of your GLOCALZONE Account created with your nominated login and password. If you become aware of or suspect any unauthorised use of your GLOCALZONE account, or any known or suspected security breach such as disclosure or loss of your password or theft of your GLOCALZONE account information, you are required to notify GLOCALZONE promptly of such breach.
GLOCALZONE will take immediate measures to block or deactivate your GLOCALZONE Account, and depending on the circumstances of the security breach, GLOCALZONE may allow you to open a new account.
For the safety, privacy and protection of users, GLOCALZONE do not condone the exchange of identifiable and private contact details on the Site and/or Service. It is the responsibility of the Shopper and Traveler to take necessary precautions and measures to safeguard the dissemination of their personal details on the Site and Service.
GLOCALZONE uses “cookies” in conjunction with similar automated techniques (such as web beacons or tracking URLs) to obtain and collect information. A cookie is a small data file that is transferred from your device (e.g. your phone or your computer) for record keeping purposes. For example, a cookie could allow the Site to recognise your browser, while another could store your preferences and other information.
Your browser may allow you to set how it handles cookies, such as declining all cookies or prompting you to decide whether to accept each cookie. Please note that some parts of the Site may not work as intended or may not work at all without cookies.
▪ enable, facilitate and streamline the functioning of the Site across different webpages and browser sessions;
▪ simplify your access to and use of the Site to make the experience more seamless;
▪ monitor, track and analyse performance, operations and effectiveness of the Site, so that we can improve and optimise the experience;
▪ to show you content (which may include certain product advertisements or promotions) that is more relevant to you and your needs.
By opening a GLOCALZONE Account, you consent that the information you submit upon account creation and when you transact via the Site may be transferred to, stored in and/or processed in any country when such transfer, storage and/or processing are necessary to provide and operate relevant Services to you. Your email address may also be used to send email communications, marketing newsletters, order notifications, order updates or messages from your assigned Travelers
You may opt out of receiving email communications and/or marketing newsletters but your email is still required and must still be active for order notifications, order updates and messages from your assigned Travelers for submitted Orders (from start to finish).
GLOCALZONE continuously strives to implement and update administrative, technical and physical security measures to protect your personal information against unauthorised access, destruction or alteration. However, no method of transmission over the Internet, and no method of storing electronic information can be 100% secure and guaranteed. As such, GLOCALZONE cannot guarantee absolute security of your transmission to us and your personal information that we store.
You may review, update, correct or delete your personal information in your GLOCALZONE Account. If you would like to update/amend your GLOCALZONE Account, you can do so by logging into your account. If you would like to cancel/deactivate your GLOCALZONE account entirely, please contact GLOCALZONE.
Please note that any reviews, Shopper-Traveler communications and similar materials posted by you may continue to be publically available on the Site in association with your username, even after your GLOCALZONE account is de-activated or cancelled.
GLOCALZONE may, at our discretion and without liability to you, with or without cause, with or without prior notice and at any time, decide to limit, suspend, deactivate or cancel your GLOCALZONE Account. If we exercise our discretion under these Terms to do so, any or all of the following occur with or without prior notice or explanation to you:
(i) your GLOCALZONE Account will be deactivated or suspended, your password will be disabled, and your will not be able to access to Site or Service or receive assistance from GLOCALZONE or Traveler;
(ii) any pending or accepted Orders by Traveler will be immediately terminated,
(iii) we may communicate to the Traveler that a potential Order has been cancelled,
(iv) we may contact the Shopper to inform them about potential alternate Traveler that may be available and (v) you will not be entitled to any compensation for
Orders that were cancelled as a result of a suspension, deactivation or termination of your GLOCALZONE account.
You may cancel your GLOCALZONE Account at any time by contacting GLOCALZONE. Please note that if your GLOCALZONE Account is cancelled, we have no obligation to delete or return to you any content you have posted onto the Site or Service, including, but not limited to, any reviews, feedback or product listing information.