Frequently Asked Questions

Payment
What methods of payment does Glocalzone accept?

We accept all major credit cards.However, currently only the credit cards belongs Turkish Banks.

What is Glocalzone's Money Back Guarantee?

If you don't receive your item, you will receive your money back!

Glocalzone is a community built on trust and safety. We have a number of measures in place to ensure that you'll get your requested item, otherwise your payment will be refunded.

Glocalzone's money back guarantee covers you when:

- You don't receive your item

- You receive a different item than requested or your item was not purchased from the retailer you requested

- You receive a broken item

If there is ever an issue with your order after you confirm delivery, please reach out to your traveler. Our travelers normally work with shoppers to resolve issues. In the rare event that your traveler is unable to assist, we have a 24/7 customer support team ready to assist you.

What is Safe Payment?

Glocalzone provides the safest environment for all users. So that we provide a secure payment system working with payment provider stakeholders and this information is required to complete your transaction safety with the payment provider.

Safe Payment: describes a verified Glocalzone member who has verified their identity through government identification number, phone number, and bank account information.

How do I use a coupon code?

On the payment screen, by clicking on Coupon button you can enter the code you have.